1. Who We Are

Nocoholics is an e-commerce platform specializing in premium alcohol-free craft beers, operated by Jan-Philipp Lembke (Entrepreneur Individuel), registered in France.

2. Analytics

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device
• Web pages you visited prior to coming to this website
• Your IP address

This information may also include details about your use of this website:

• Clicks and internal links
• Pages visited and scrolling behavior
• Searches and timestamps

We share this information with Squarespace, our website analytics provider, to understand site traffic and improve your experience.

3. Cookies

This website uses cookies and similar technologies — small files that download to your device when you visit.

Necessary cookies are always used. These allow Squarespace to securely serve this website to you.

Analytics and performance cookies are used only when you acknowledge our cookie banner. These help us understand how visitors use our site.

You can manage cookie preferences in your browser settings at any time.

4. What Data We Collect

i. When You Make a Purchase

We collect personal information to fulfill your order:

• Name and contact details
• Billing and shipping address
• Email address and phone number
• Order history and preferences

We share this information with Squarespace (hosting) and our payment processors to complete your transaction. As you checkout, Google Places API may auto-complete your address to improve your experience.

ii. When You Submit a Form

We collect the data you provide in webforms (contact forms, newsletter signups) to respond to your requests. This is shared with Squarespace for processing.

iii. When You Visit Our Website

Squarespace automatically collects:

• Browser, network, and device information
• Pages viewed and navigation patterns
• IP address and approximate location

This data helps run the website and improve our services. Squarespace analyzes it in de-personalized form.

5. How We Use Your Data

We process your personal data for the following purposes:

6. E-mails

i. Abandoned Cart E-mails

You'll receive an automated email within 24 hours if you:

• Enter your email at checkout or are logged into your account
• Add an in-stock product to your cart
• Leave without completing your purchase

You can unsubscribe at the bottom of any email.

ii. Marketing E-mails

With your consent, we may send promotional emails about new products and offers. You can unsubscribe anytime via the link in each email.

iii. Order and Account E-mails

We send transactional emails about:

• Account creation and password changes
• Order confirmations and shipping updates
• Important service notifications

These emails are necessary for service delivery and cannot be unsubscribed.

7. Data Sharing

We share your data only with trusted partners who help us operate:

We do not sell your personal data to third parties.

8. Data Retention

We keep your personal data only as long as necessary:

After retention periods expire, data is securely deleted or anonymized.

9. Your Rights (GDPR)

Under EU data protection law, you have the right to:

• Access — Request a copy of your personal data
• Rectification — Correct inaccurate or incomplete data
• Erasure — Request deletion of your data ("right to be forgotten")
• Restriction — Limit how we process your data
• Portability — Receive your data in a portable format
• Object — Object to processing based on legitimate interests
• Withdraw consent — Revoke consent for marketing at any time

To exercise these rights, contact us at team@nocoholics.eu. We respond within 30 days.

If you're unsatisfied with our response, you may lodge a complaint with your local data protection authority:

10. International Transfers

Your data may be transferred outside the European Economic Area (EEA) to service providers in the USA. We ensure adequate protection through:

• EU-US Data Privacy Framework certification
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules where applicable

11. Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encrypted data transmission (HTTPS)
• Secure payment processing (PCI-DSS compliant)
• Access controls and authentication
• Regular security reviews

12. Fonts and Third-Party Services

This website uses Google Fonts and Adobe Fonts. These services may receive:

• Browser, network, and device information
• Page information and IP address

13. Children

Our services are intended for adults (18+). We do not knowingly collect data from children under 16. If you believe we have collected such data, contact us immediately.

14. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Material changes will be communicated via email or website notice. We recommend reviewing this page periodically.

15. Questions

For questions about this policy or your personal data: